Ki Therapy is committed to protecting your privacy and maintaining confidentiality of all information in accordance with HIPAA and California law

Introduction

Ki Therapy — operated by Danielle Alexandria Pagan, LCSW, a professional corporation in the State of California — is committed to protecting your privacy and maintaining the confidentiality of all information shared with this practice.

This Privacy Policy explains what information is collected through this website, how that information is used, and the rights you have regarding your personal information under California law and the Health Insurance Portability and Accountability Act — HIPAA.

Please read this policy carefully. By using this website you acknowledge that you have read and understood the practices described here.

Scope

This Privacy Policy applies to information collected through the Ki Therapy website located at kitherapy.me and through general business communications including email, phone, and text message.

This policy does not govern information collected through Ki Therapy's secure client portal, which is managed through Sessions Health and is subject to its own HIPAA-compliant privacy practices. Clients are encouraged to use the Sessions Health portal for all clinical communication to ensure the highest level of privacy protection. The Sessions Health Privacy Policy can be accessed at https://kitherapy.sessionshealth.com

Information This Website Does Not Collect

Ki Therapy has made specific decisions to protect your privacy:

This website does not use a contact form. To protect your confidentiality, all appointment requests and clinical inquiries are directed to Ki Therapy's secure HIPAA-compliant client portal through Sessions Health.

This website does not currently use Google Analytics or any third party analytics tracking tools that collect personally identifiable information.

This website does not use advertising cookies or behavioral tracking tools.

Information This Website Does Collect

Automatically Collected Information — Squarespace

This website is built and hosted on Squarespace. Squarespace automatically collects certain non-personally identifiable technical information to operate and maintain the website. This may include:

  • Pages visited and time spent on each page

  • General geographic location based on IP address — country or region level only

  • Device type and browser information

  • Referring website or search term used to find this site

This information is collected by Squarespace in aggregate and is used solely for basic website performance and functionality. It is not used to identify individual visitors and is not shared with Ki Therapy in personally identifiable form. For more information about how Squarespace handles data please visit squarespace.com/privacy.

Cookies

Squarespace uses essential cookies to operate this website. These cookies are necessary for basic site functionality and do not track your activity across other websites or collect personally identifiable information. No advertising or behavioral tracking cookies are used on this site.

How you can Contact Ki Therapy

To protect your confidentiality Ki Therapy does not accept clinical inquiries or appointment requests through this website or through social media platforms.

To schedule an appointment or inquire about services please visit Ki Therapy's secure client portal directly at https://kitherapy.sessionshealth.com

For general non-clinical inquiries you may contact Ki Therapy at:
Phone / Text: 818.554.0675

Please be aware that standard email and SMS text messaging are not fully secure or HIPAA-compliant forms of communication. By contacting Ki Therapy through email or text you acknowledge this limitation. Ki Therapy will never initiate communication containing sensitive clinical information through unsecured channels. Clients are encouraged to use the Sessions Health portal for all clinical communication.

Social Media

Ki Therapy maintains a presence on Instagram at [YOUR INSTAGRAM HANDLE]. Interactions with Ki Therapy on Instagram — including direct messages, comments, and reactions — are not private, secure, or HIPAA-compliant and do not constitute a therapeutic relationship.

Please do not share personal health information, clinical concerns, or sensitive personal details through Instagram or any other social media platform. Ki Therapy does not provide clinical responses through social media.

Instagram's data practices are governed by Meta's Privacy Policy, which can be accessed at facebook.com/privacy/policy. Ki Therapy is not responsible for data collected by Instagram or Meta.

Telehealth Sessions

Ki Therapy conducts telehealth sessions through Doxy.me, a HIPAA-compliant telehealth platform. Doxy.me uses end-to-end encryption to protect the security and confidentiality of telehealth sessions. Ki Therapy does not record telehealth sessions without explicit written consent.

For more information about Doxy.me's privacy and security practices please visit doxy.me/privacy.

Clients must be physically located in the State of California at the time of each telehealth session in accordance with California licensing requirements.

Clinical Information and HIPAA

All clinical information shared within the therapeutic relationship is protected under the Health Insurance Portability and Accountability Act — HIPAA — and California state law including the Confidentiality of Medical Information Act — CMIA.

Ki Therapy maintains a separate Notice of Privacy Practices — NPP — which describes in detail how your protected health information is used and disclosed within the clinical relationship. Your Notice of Privacy Practices will be provided to you as part of your intake paperwork through the Sessions Health client portal before services begin.

This website does not collect, store, or transmit protected health information. All clinical information is managed exclusively through Ki Therapy's HIPAA-compliant systems.

Your California Privacy Rights — CCPA

As a California resident you have the following rights under the California Consumer Privacy Act:

Right to Know
You have the right to request information about what personal data Ki Therapy has collected about you through this website, how it is used, and whether it has been shared with any third parties.

Right to Delete
You have the right to request deletion of personal information Ki Therapy has collected about you, subject to certain exceptions required by law.

Right to Non-Discrimination
Ki Therapy will not discriminate against you for exercising any of your CCPA rights.

Right to Opt Out of Sale
Ki Therapy does not sell, trade, or share your personal information with third parties for commercial purposes. There is nothing to opt out of.

To exercise any of your California privacy rights please contact Ki Therapy at [YOUR PRACTICE EMAIL]. Requests will be responded to within 45 days in accordance with California law.

Third Party Services

Ki Therapy uses the following third party services in the operation of this practice. Each service maintains its own privacy policy and HIPAA compliance documentation where applicable:

Squarespace — website hosting and basic analytics
squarespace.com/privacy

Sessions Health — HIPAA-compliant electronic health record and client portal
sessionshealth.com/privacy

Doxy.me — HIPAA-compliant telehealth platform
doxy.me/privacy

Ki Therapy is not responsible for the privacy practices of these third party services. Clients and website visitors are encouraged to review each service's privacy policy independently.

Children's Privacy

This website is not directed at individuals under the age of 18. Ki Therapy does not knowingly collect personal information from minors through this website. If you believe a minor has provided personal information through this website please contact Ki Therapy at the phone number provided above and the information will be promptly deleted.


Changes to This Privacy Policy

Ki Therapy reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or third party services. The Last Updated date at the top of this policy will reflect any changes. Continued use of this website following any update constitutes acceptance of the revised policy.

Clients will be notified of material changes to clinical privacy practices through the Notice of Privacy Practices provided via the Sessions Health client portal. For questions, concerns, or requests related to this Privacy Policy please contact: Danielle at the phone number provided above.